Yammii: Restaurant Online Order Revamp

An independent redesign of Yammii's mobile order flow that simplified checkout from 6 to 5 steps, modernized the UI, and added navigation logic.

Role
Product Designer
Timeline
Dec 2025, 3 weeks
Category
Food & Beverage
Tools
Figma
01 Problem

Yammii's order flow worked, but clunky steps and a dated UI got in the way.

Yammii is a cloud-based restaurant technology platform offering POS, QR-code ordering, and management tools for food and beverage businesses. Their existing mobile ordering flow worked functionally but read as dense, unintuitive, and visually inconsistent, surfacing four core issues.

Unnecessary steps Ordering took more screens and taps than it needed, with some redundant steps in the flow that slowed the buying process.
Outdated visual interface The interface felt dated and cramped, and inconsistent pieces made it hard to scan or feel on-brand for a modern food platform.
Weak visual hierarchy The main action didn't really stand out from everything else, so it wasn't always clear what to tap or where to go next.
Missing navigation logic Once a customer finished an order, there was no easy way to look back at it or start a new one.
02 Solution

The redesign came down to three core changes:

01

Streamlined Flow

Reduced order steps from 6 to 5 for faster checkout, without removing any real decisions.

02

Navigation Fluidity

Added "View Order" and "Start a New Order" after completion. Fixed unresponsive buttons throughout.

03

Modernized UI System

Updated icons, layout, and component hierarchy for cleaner readability and on-brand consistency.

Yammii redesigned pickup and menu screens Yammii redesigned cart screen
03 Process

Research & Heuristics

Yammii is an early-stage startup with limited resources for live user testing, so I ran a heuristic evaluation of the existing mobile flow against Nielsen's 10 Heuristics. I paired it with competitive benchmarking against DoorDash and Uber Eats to ground the findings in conventions customers already know.

Current Yammii UI examples annotated with heuristic findings
Key findings table mapping issues to heuristics

Ideation & Wireframes

I started by mapping the user flow (old vs new) so the changes were visible at the journey level, not just per screen. Then I sketched low-fidelity wireframes, drawing out how the new UI could look while focusing on the improvements I wanted to make.

User flow map, old vs new
Lo-fi wireframes for the redesigned mobile order flow

Hi-Fi Design

I built reusable components, established consistent spacing and typography scales, and iterated on the high-fidelity wireframes in Figma. The visual system stayed close to Yammii's existing brand so returning users wouldn't feel disoriented, while the underlying flow simplifications did the work of making the experience feel new.

Color

Primary#E8753F
Secondary#EAEAEA
Text#1A1A1A
Highlight#E23B2E
Surface#FFFFFF

Components

Primary button

Primary button

Toggle

Pick-up and Delivery toggle

Food item card

Food item card

Item specification

Item specification

Quantity

Quantity stepper

Filter

Before & After

Pick-up / Delivery
04 Reflections

Designing thoughtfully inside real-world constraints.

Learnings

Working on a live product taught me to design more systematically. Without direct user feedback, I leaned on heuristics, competitive analysis, and structured reasoning, and got sharper at building in Figma.

Challenges

With no access to real users, I had to be deliberate about documenting decisions and tradeoffs. Working within an existing product also meant constantly weighing what to change against what to keep familiar.

If I had more time

I'd extend the redesign to desktop, add lightweight usability testing to validate the flow, and refine edge cases like accessibility, motion, and microinteractions.

Takeaway

Strong UX isn't about perfect conditions, it's about thoughtful, evidence-based decisions within real constraints. This redesign gives Yammii a clear direction to scale from.

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